Microsoft 365 Copilot Course in Singapore — AI Productivity

This Microsoft 365 Copilot course in Singapore is a practical, one-day workshop that shows business users exactly how to put the AI assistant built into Word, Excel, Outlook, PowerPoint and Teams to work. Rather than wrestling with manual drafting, formula-building and email triage, you will learn to delegate the heavy lifting to Copilot — drafting reports, summarising data, replying to mail and recapping meetings in a fraction of the time. The result is simple: do more, in less time, across the M365 apps you already use every day.

Delivered hands-on in a classroom setting, this Copilot training in Singapore blends foundational understanding with real business scenarios drawn from Sales, Marketing, Finance, HR, IT and Operations. You will practise writing effective prompts, refining Copilot’s responses, and applying it to the kind of tasks that fill your working day — so you leave able to use Copilot with confidence, not just curiosity.

What You Will Learn

• Understand what Microsoft 365 Copilot is, how it works, and Microsoft’s Responsible AI approach behind it.
• Use Copilot fluently across Word, Excel, PowerPoint, Outlook and Teams.
• Write clear, effective prompts tailored to real business needs.
• Refine and iterate on Copilot’s output until it delivers accurate, usable results.
• Apply Copilot to department-specific scenarios in Sales, Marketing, Finance, HR, IT and Operations.
• Spot the tasks in your own role where Copilot can cut manual effort and speed up decisions.
• Build a personal plan for embedding Copilot into your daily workflow.

Who Should Attend

This course suits anyone who already works in Microsoft 365 and wants AI to take the routine work off their plate.

• Business professionals looking to lift their productivity with AI tools.
• Departmental leads and managers across Sales, Marketing, Finance, IT, HR and Operations.
• Microsoft 365 users keen to weave AI-driven help into everyday workflows.
• Team leads who want measurable time savings for themselves and their people.

Prerequisites

• Basic comfort with the core Microsoft 365 applications (Word, Excel, Outlook, PowerPoint, Teams).
• A Microsoft 365 account with Copilot enabled is ideal — if you don’t have one, a lab environment is provided so you can still take part fully.
• A OneDrive account is helpful for the hands-on exercises.

Course Outline

Getting Started with Copilot

• Welcome & introduction to Microsoft Copilot — what Copilot is, the value it brings to business users, and how Microsoft’s Responsible AI approach keeps it trustworthy.

Copilot in Action Across the M365 Apps

• Word — draft and summarise reports in minutes instead of hours.
• PowerPoint — turn plain text into polished presentations.
• Excel — generate formulas and summarise data without the manual grind.
• Outlook — write and reply to emails with the right tone, faster.
• Teams — capture meeting recaps and action items automatically.

Prompt Crafting & Role-Based Use Cases

• Prompt crafting workshop — learn what makes a strong Copilot prompt, write your own for each app, and refine the responses you get back.
• Role-based scenarios — hands-on practice across Sales (proposals, client emails), Marketing (campaign plans, social content), Finance (summaries, budget sheets), HR (job descriptions, candidate summaries) and IT & Operations (documentation, task planning).
• Challenge scenario — tackle an open-ended, unstructured task with guided Copilot use, then share and review approaches with peers.
• Wrap-up & action plan — consolidate your takeaways, build a personal Copilot integration strategy, and gather resources for continued learning.

Funding & Certification

This is a WSQ-funded, SkillsFuture-eligible programme for those who qualify, and NTUC members may use UTAP to offset part of the remaining fee. Training is led by Intellisoft’s founder and Master Trainer, Vinai Prakash. Corporate runs for teams of 15 or more can be arranged at your premises or ours.